Lowe’s Gift Card Pin Scratched Off

7 min read

Lowe's Gift Card Pin Scratched Off

If your Lowe’s gift card code is scratched off, you can still recover your card by contacting their customer care service at 1-800-445-6937 or returning the card to the store you purchased it from.

A quick search online will show you that having scratched gift cards is very common. There are various methods for redeeming your gift card even when it is damaged, many of which we will be highlighting in this article. Continue reading as we go into in-depth details on the important details. 

Lowe's Gift Card Pin Scratched Off
Lowe’s Gift Card Pin Scratched Off

How To Recover Scratched Off Lowe’s Gift Cards

As mentioned earlier, there are a number of methods to employ when trying to redeem a scratched gift card. In this section, I will be giving you these methods to use at your disposal. Let’s get right in.

1. Contact Lowe’s Customer Support

You can contact Lowe’s customer support by calling 1-800-560-7172. When you call this number, you can take care of all gift card-related issues like redeeming and even balance checking. 

When you contact Lowe’s contact customer care, you will need to provide some appropriate details. You might be asked to either present your gift card receipt as proof of ownership or send a scan of the gift card itself. Either way, by calling support, you will be able to get a “quick fix” from the comfort of your home.

2. Bar Code Scan

Bar codes are designed to contain a variety of details and information about what they have been printed on. Does your gift card have a bar code? Redeeming your card by bar code is the next best way to get it redeemed when it gets damaged. 

The barcode scanner can be used in two major ways. They can either be used at a store or on your mobile app. This method will be viable as long as the bar code is in good condition. This might also be one of the methods that might be used when you contact customer care. 

3. Contact Or Visit The Store 

Visiting the store where you bought the gift card is also an option. At the store, you can either get a refund, a replacement or help redeem your card. Either way, you are bound to arrive at some sort of result. 

In some cases, however, you might find that the store might not be able to grant much help. Why? The store attendant might not be knowledgeable about how to fix scratched gift cards. When this happens, you can simply refer to the first option and contact customer support. 

Lowe's Gift Card Pin Scratched Off
Lowe’s Gift Card Pin Scratched Off

Why Is Your Lowe’s Gift Card Not Working Online?

There are a number of reasons why your Lowe’s gift card might fail to work or malfunction online. We will be exploring some of these reasons in this section. Let’s get right into the important details. 

1. Wrong Platform 

Gift cards are very useful and can be used in a variety of situations. They are usually made to be used on a particular platform and their partnered platforms. When used outside these scopes, they will not work. 

When using your Lowe’s gift card, you need to make sure you are on an approved platform. You are more likely to get an error message if your gift card is in no way related to the website you are trying to redeem it on. 

2. Low Gift Card Balance

Just like your bank account, the amount on your gift card will continue to decrease as you spend. It is important that you continue to keep track of how much you have left on your gift card. 

In the event that you try to buy an item with a price that exceeds your balance, you will get an error message. You can keep track of your gift card balance on Lowe’s official website or at a store. With adequate knowledge of your gift card balance, you will be less likely to experience issues like this.

3. Incorrect Details

Humans are prone to mistakes. It should come as no surprise that you might make a mistake while trying to redeem your gift card or purchase an item online. 

This mistake, no matter how small it is, can cause a malfunction that prevents you from using your gift card. To prevent having to face such issues, you will need to cross-check your details before submitting them, the platform or reason for the details notwithstanding.

4. Expired Gift Card

Although the chances are quite slim, the reason your gift card might be malfunctioning might be because it has expired. This is all the more reason why you need to redeem a gift card as soon as you get it to prevent experiencing unnecessary issues. Although most gift cards last for a long period of time, you cannot exclude the fact that this might be a possible reason to consider.  

Lowe's Gift Card Pin Scratched Off
Lowe’s Gift Card Pin Scratched Off

How To Activate A Lowe’s Gift Card Online

Are you looking for the easiest way to redeem your Lowe’s gift card? Gift cards from Lowe’s can be used online and in-store. Simply present the cashier with your gift card’s barcode and PIN to redeem it in-store.

Your Lowe’s balance will then be subtracted from the amount after the cashier scans the barcode and inputs the PIN. If you’d rather shop online, you can enter the details of your gift card on the “Payment” page before completing your order.

You can always check the balance of your gift card after it has been used by going to Lowe’s website or calling customer care. It’s simple and straightforward to use your Lowe’s gift card, whether you purchase in-person or online.

What Should I Do If I Lose Or Have My Lowe’s Gift Card Stolen?

You will need to show the original sales receipt of your gift card in order to receive a replacement if your Lowe’s gift card is lost or stolen. Without the receipt, you might need to contact your bank (for a bank statement) or revisit the store where you bought the card.

Before attempting to receive a replacement, ensure the card is in good condition because it will be invalid if it has been changed or defaced in any manner. Remember that you can only get a replacement for the amount that is a card, so if it was almost completely empty, you might not be able to get much of a replacement. Customer service should always be contacted, though.

Lowe's Gift Card Pin Scratched Off
Lowe’s Gift Card Pin Scratched Off

Where Is The Lowe’s Gift Card PIN?

Your gift card’s number and PIN, which can be found on the back of the card, must be entered once you get there. You will be able to view your current balance after entering this information.

If you are experiencing problems with your card, call Lowe’s customer support at 1-800-445-6937. You can check the balance on your gift card in a number of different ways at Lowe’s. Visit their official website as your first option.

In order to check your balance, they will need your gift card number and PIN when you call. Additionally, any Lowe’s location offers in-person balance checks.

How Many Digits Is A Lowe’s Gift Card?

Look at the back of the card to quickly check the balance of your Lowe’s gift card. You will also find up to 19 digits on your card. You will require both the 4-digit ID number and the 19-digit card number. When you have found both sets of digits, you are prepared to check your balance online, via phone, or in person.

Lowe's Gift Card Pin Scratched Off
Lowe’s Gift Card Pin Scratched Off

Can I Use My Lowe’s Gift Card on Amazon?

You cannot use Lowe’s gift cards on Amazon. Amazon is not affiliated with Lowe’s, thus their gift cards are not redeemable on the Amazon platform. If you have tried it already, you are bound to experience a ton of error messages.

You shouldn’t ever be asked to pay a bill or fine using gift cards because Lowe’s Gift Cards can only be redeemed at Lowe’s stores or on Lowes.com. Never give up any gift card information over the phone or in an email sent as a result of unexpected phone calls or unwanted emails.

Can I Use A Lowe’s Gift Card To Buy Another Gift Card?

You can purchase additional gift cards using your Lowe’s gift card. When you buy another gift card with a Lowe’s gift card, however, the 5% discount that they have offered is not valid.

As a general rule, it is acknowledged that Lowe’s-related payments can be made both online and in person. The Lowe’s gift card cannot be used to replace making payments on your credit card, though, and this must be kept in mind.

For instance, Walmart will accept gift cards from stores like Lowe’s and Home Depot. The retailer will pay up to 97 percent of the card’s value in exchange for a Walmart card. A Lowe’s gift card is another option for payment at Walmart.

Lowe's Gift Card Pin Scratched Off
Lowe’s Gift Card Pin Scratched Off

Do Lowe’s Gift Cards Expire?

No, unredeemed Lowe’s gift cards never expire and never charge additional fees. Gift cards, however, will be canceled for security reasons after 90 days if they have a $0 balance and cannot be loaded or used again.

A physical Lowe’s gift card or an e-gift card’s expiration date is never specified as long as the card is still in good standing. Moreover, you’ll constantly be aware of the balance due because it’s so simple to check your gift card balance.

Additionally, maintaining a balance on the card or reloading it never incurs any extra fees. The gift card should, however, be activated as soon as possible to avoid any potential technical issues and to guarantee that it is completely usable.

How To Check Lowe’s Gift Card Balance

A Lowe’s gift card balance can be checked in three straightforward ways.

  • Dial 1-800-560-7172 to speak with Lowe’s customer care.
  • You can start the online process right now here or by going to Lowes.com/gift cards.
  • Ask any cashier at a Lowe’s store, or approach the customer care counter directly, to check the balance on your Lowe’s gift card.

You will need the 19-digit gift card number and the 4-digit ID number in order to check your remaining amount on Lowes.com or in a Lowe’s home improvement shop.

Lowe's Gift Card Pin Scratched Off
Lowe’s Gift Card Pin Scratched Off

Expert Tips On How To Use Lowes Gift Cards

  • Read the card and any terms and conditions as soon as you receive it. Verify any fees or expiration dates.
  • Contact the firm that issued the card if it appears that the value has expired or that fees have been withdrawn. They might still accept the card or waive the charges.
  • Request the terms and conditions, the original sales receipt, or the card’s ID number from the person who gave you the card. Save this information in a secure location.
  • As soon as you can, use your Lowe’s card. Gift cards can sometimes be lost or forgotten about. You’ll gain the most benefit if you use them right away.

What To Look Out For When Buying A Lowe’s Gift Card

You should purchase a Lowe’s gift card from a vendor you know and trust. Gift cards sold on internet auction sites should not be purchased since they can be faked or obtained illegally. Before you buy, read the small print.

Can I purchase the card for a price? Do shipping and handling costs apply if you order a card over the phone or online? Purchase elsewhere if you don’t like the terms and conditions.

Check to see if there will be any charges made to the card after the purchase. Before purchasing, check the Lowe’s card. Check to be sure that none of the protective stickers have been taken off. Verify that the card’s back does not have any scratches that obscure the codes.

Can I Reload My Lowe’s Gift Card?

Every gift card from Lowe’s can be readily reloaded. It should be made clear that there is a daily cap of $2,000 on the amount of merchandise you can redeem with a Lowe’s gift card.

Even if they are electronic or conventional in design, Lowe’s gift cards can be reloaded with cash. You must go in person to a Lowe’s customer service desk to do the necessary actions in order to reload a card.


As long as your card isn’t totally damaged, there is still hope for redeeming it. You don’t have to dispose your scratched of Lowe gift card. With the point we have laid out in this article, you can easily redeem your card. If you would like to learn more, do well to drop a comment. 

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